Losartelos is committed to ensuring the 100% satisfaction of our art collectors! That’s why once you’ve received an original artwork, we’ll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund. Open Edition prints are eligible for return 30 days after the date you received your order.
You may return any eligible artwork (i.e. artwork that is not one of the Final Sale items, listed below), provided that it is returned to the artist in its original condition and packaging.
Framed/Matted Open Edition Prints
Limited Edition Works
Special Collection Works
** Please note, artworks that have been altered i.e (stretched, cropped, and/or modified) after purchase are not returnable.
For detailed information on how to return either an original work or a print as well as the specific return policies for each, please see the following FAQs: